Shipping Policy

Shipping Policy

Thank you for shopping with Casa de Milagros Spiritual Wonders. Please review our Shipping Policy to understand how and when your order will be processed and delivered.

Order Processing Time

Orders are processed within 1–2 business days after they are placed. Orders are not shipped on weekends or holidays. You will receive a confirmation email once your order has been processed and shipped.

Note: Placing an order does not mean it will ship the same day. All orders are subject to a 1–2 business day processing time before shipping.

Shipping Methods & Delivery Times

Shipping times may vary depending on your location and the shipping method selected at checkout. Once your order is shipped, you’ll receive a tracking number via email.

Estimated delivery times:

• Domestic Orders: 3–7 business days

• International Orders: 7–21 business days (varies by location and customs)

Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order.

Lost or Delayed Packages

Casa de Milagros is not responsible for delays caused by the carrier, weather, or customs. If your package is lost or significantly delayed, please contact the shipping provider directly with your tracking number. We’ll do our best to assist you, but we cannot issue refunds for items lost or delayed by third-party carriers.

Incorrect Addresses

Please double-check your shipping information before submitting your order. We are not responsible for packages sent to incorrect or incomplete addresses provided at checkout.

Damaged Items During Shipping

Casa de Milagros carefully inspects and securely packages all orders prior to shipment. Once an order has been handed over to the shipping carrier, responsibility for safe handling, transit, and final delivery transfers fully to the carrier.

Casa de Milagros is not responsible for any loss, breakage, denting, leakage, tearing, or other damage that occurs during transit, including but not limited to damage caused by rough handling, weather conditions, delays, or improper handling by the carrier.

If your order arrives damaged, you must file a claim directly with the shipping carrier that delivered your package. All claims must be submitted according to the carrier’s policies and within their required time limits. Customers are responsible for keeping all original packaging materials, including boxes, protective materials, and damaged items, as these may be required by the carrier for claim review.

We strongly recommend taking clear photos of the damaged package and contents immediately upon receipt before discarding any materials. Casa de Milagros may, at its discretion, provide supporting shipment information to assist with the claims process; however, we do not offer refunds, replacements, or reimbursements for damage that occurs during shipping.

By placing an order, the customer acknowledges and agrees that responsibility for the package transfers to the shipping carrier once the order has been dispatched.